Shipping policy
Shipping Policy
Order Processing Time
All orders are processed within 1–5 business days (excluding weekends and holidays).
Some items may be produced and shipped separately depending on the product type and supplier.
Production & Fulfillment
Apparel and custom-printed items are fulfilled through our production partner, Printify.
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Production time: 2–5 business days
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These items are made-to-order and printed after your purchase
Other products may ship from our warehouse or trusted suppliers.
Shipping Rates & Delivery Times
Shipping costs are calculated at checkout based on your location.
Estimated delivery times:
United States
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Printify products: 3–7 business days after production
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Other items: 5–10 business days
Canada
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Printify products: 5–10 business days after production
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Other items: 7–15 business days
International
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Printify products: 7–20 business days after production
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Other items: 10–20 business days
Please note that total delivery time = production time + shipping time
Multiple Shipments
Your order may arrive in separate packages if you purchase multiple items.
This is normal when items are fulfilled from different locations (e.g., Printify and other suppliers).
Tracking Your Order
Once your order ships, you will receive a tracking number via email.
Please allow 24–48 hours for tracking updates.
Shipping Carriers
We use trusted carriers such as:
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USPS
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UPS
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FedEx
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International carriers depending on destination
Incorrect Address
Please ensure your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
If you need to update your address, contact us immediately at:
Theshopworldwide@gmail.com
Lost or Stolen Packages
The Shop Worldwide is not responsible for lost or stolen packages once marked as delivered.
If your package is marked delivered but not received:
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Check with neighbors or household members
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Contact the shipping carrier
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Reach out to us for assistance
Damaged or Incorrect Items
If your order arrives damaged or incorrect, please contact us within 7 days of delivery with:
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Your order number
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Photos of the issue
We will work to resolve the issue quickly.
International Shipping & Customs
Customers are responsible for any customs duties, taxes, or import fees required by their country.
We are not responsible for delays caused by customs.
Contact Us
For any shipping questions, please contact:
Disclaimer
All shipping times are estimates and may be affected by carrier delays, weather, or high order volume.